Join us at the prestigious Hilton London Tower Bridge for a highly engaging, interactive, and transformative training experience. This comprehensive programme will enhance your professional, business, and diplomatic expertise while refining your multicultural communication skills.
You can choose to attend in person in London or online.
This international training is designed to strengthen your confidence and communication in professional and diplomatic settings. It provides a solid understanding of business and diplomatic protocol, preparing attendees to handle high-level interactions, formal events, and multicultural environments with ease. Interactive sessions and practical case studies ensure participants gain the skills needed to succeed on the global stage.
Mastering Personal Competence
Impact of non-verbal cues in professional interactions. Practical exercises to refine posture and gestures for confident communication.
Meet, Greet, and Receive Protocol
Rules for introduction, greeting dignitaries, and receiving guests.
Demonstration: Proper receiving line formation
Protocol Principles & Procedure
Order of precedence and formal ranking guidelines (UN, EU, and national systems).
Style of address for national government and international organisation officials.
Bilateral Meetings and Event Protocols
Visit protocol and seating arrangements for official meetings.
Agreement signing ceremony protocol: Planning and execution.
Flag Code: Proper handling of national, foreign, and international organisation flags.
Verbal Diplomacy: The Art of Communication
What to say and how to say it in sensitive situations.
Common pitfalls: What not to say and why.
Role-playing scenarios to practice diplomatic dialogue and verbal finesse.
Social events, cocktails and receptions
Invitations, RSVPs, and reception line formation best practices.
Diplomacy in International Affairs
Establishing diplomatic relations: Protocol and procedures.
Overview of the diplomatic and consular corps structure.
Presentation of credentials protocol: A ceremonial guide.
Powerful Public Image
Dressing for success: Formal and informal business attire.
Evening wear essentials for professional and social events.
Networking Business Luncheon
Cross-Cultural Challenges and Protocol
International gift-giving and receiving: Dos and don’ts
Addressing multicultural taboos and sensitivities.
Mastering Follow-Up Protocol
The art of writing “bread & butter letters” (thank-you notes) for business and diplomacy.
Crafting impactful and culturally appropriate follow-ups.
Practical Exercise: Dining Etiquette Tutorial Refresher – Advanced Dining Etiquette Training
Venue and table inspection: Ensuring readiness for formal events.
Menu planning with a focus on cross-cultural and religious dietary awareness.
European (French & English) vs. American dining etiquette: Key differences.
Host and guest duties: Responsibilities and decorum.
Seating arrangements for formal and informal settings.
After completing the Programme you will :
Communicate with confidence in official, multicultural, and high-level environments
Navigate protocol rules and formalities with ease – including diplomatic, business, and ceremonial settings
Master cross-cultural etiquette and avoid costly misunderstandings
Project a polished international image, both online and in person
Represent your organisation with authority at meetings, summits, signing ceremonies, and official events
Open new career opportunities through enhanced professionalism and global awareness
Excel in efficient organisation of business luncheons, receptions and other diplomatic social events with cultural sensitivity.
Empower your professional journey with skills that leave a lasting impact!
Who Should Attend
This Core Programme is tailored for individuals looking to enhance and refresh their existing knowledge, spanning various professions, including but not limited to:
Members of Diplomatic Missions
Delegates of Ministries of Foreign Affairs and other National Government officials
Representatives of International, Intergovernmental, and Non-Governmental Organisations and Diplomatic Academies
Professionals from the private sector
Event organisers and meeting planners / Project managers
Personal assistants, secretaries and administrative professionals
It is perfect for anyone seeking to elevate their international business and diplomatic protocol skills.
This Training Programme includes:
-Two full days of tuition – Sessions run from 9 am – 4 pm daily with all-day refreshments and two networking luncheons for in-person participants
-Pre-course questionnaire for personalised training focus
-Interactive workshops
-Comprehensive printed and electronic training material for future protocol reference
-Educational video: “Business Lunch Etiquette”
-Internationally Recognised Certificate
Don’t miss the chance to save money with our early training investment saver.
Early Training Investment Saver: £1399 per person applies to registrations by 8th November 2025.
Training Investment: £1499 per person
Please note that VAT is not included and not charged.
Don’t miss the chance to save money with our early training fee.
Early Training Investment Saver: £1199 per person applies for registrations by 30th April 2025.
Training Investment: £1299 per person
Please note that VAT is not included and not charged.
Failure to submit the deposit within the specified timeframe may result in the release or cancellation of your registration.
Your registration is confirmed upon deposit or full payment.
For enquiries, contact anna.rossi@europrotocol.com.
We’re here to assist if you require additional details about our training or consulting services. We also provide customised in-house training solutions tailored to your organisation’s needs. This programme can be exclusively delivered for your team at a location of your choice, anywhere in the world.
For enquiries or to request a proposal, please contact us by email at info@europrotocol.com.
We look forward to supporting your organisation’s growth and success!
No reproduction, audio or video recording of training materials allowed. “European School of Protocol®” and “British School of Protocol®” are registered trademarks and trading names owned and operated by Europrotocol. All rights reserved.
Dear Participants,
Please book your travel arrangements and London accommodation early to ensure availability.We are excited to welcome you to the upcoming Hilton London Tower Bridge event. To ensure you have a smooth and enjoyable experience, please find below some useful information and tips:
Event Location:
Venue: Hilton London Tower Bridge
Address: 5 More London Pl, Tooley St, London SE1 2BY
Transportation:
Nearest Tube Stations:
London Bridge Station: Served by the Jubilee and Northern lines, this is the closest station to the venue and is just a short walk away.
Tower Hill Station: Served by the District and Circle lines, this station is also within walking distance.
Taxis and Ride-Sharing: Taxis and ride-sharing services like Uber are readily available in London and can drop you off directly at the hotel.
Accommodation:
If you need accommodation, the Hilton London Tower Bridge offers comfortable rooms with excellent amenities. Additionally, several other hotels are nearby. Use websites like Booking.com, Expedia, or Hotels.com to explore your options.
Nearby Hotels: You can search for hotels near the venue using Google Maps or travel apps like TripAdvisor and Trivago.
Local Tips:
Dining: The area around the Hilton London Tower Bridge has a variety of dining options, from casual cafes to fine-dining restaurants. Explore the local cuisine to enhance your stay.
Attractions: If you have some free time, consider visiting nearby attractions such as the Tower of London, Borough Market, or The Shard for a unique London experience.
Contact Information:
Contact the hotel reception or event organiser for any assistance or inquiries during your stay.
We look forward to seeing you at the event and wish you a pleasant and productive time in London.
