Join us at the most stylish Apex City of London, ideally located in Central London near Tower Bridge, for a highly engaging, interactive, and transformative training experience. This comprehensive programme will enhance your professional, business, and diplomatic expertise while refining your multicultural communication skills.
You can choose to attend in person in London or online.
This international training is designed to strengthen your confidence and communication in professional and diplomatic settings. It provides a solid understanding of business and diplomatic protocol, preparing attendees to handle high-level interactions, formal events, and multicultural environments with ease. Interactive sessions and practical case studies ensure participants gain the skills needed to succeed on the global stage.
Mastering Personal Competence
Impact of non-verbal cues in professional interactions. Practical exercises to refine posture and gestures for confident communication.
Meet, Greet, and Receive Protocol
Rules for introduction, greeting dignitaries, and receiving guests.
Demonstration: Proper receiving line formation
Protocol Principles & Procedure
Order of precedence and formal ranking guidelines (UN, EU, and national systems).
Style of address for national government and international organisation officials.
Bilateral Meetings and Event Protocols
Visit protocol and seating arrangements for official meetings.
Agreement signing ceremony protocol: Planning and execution.
Flag Code: Proper handling of national, foreign, and international organisation flags.
Verbal Diplomacy: The Art of Communication
What to say and how to say it in sensitive situations.
Common pitfalls: What not to say and why.
Role-playing scenarios to practice diplomatic dialogue and verbal finesse.
Social events, cocktails and receptions
Invitations, RSVPs, and reception line formation best practices.
Diplomacy in International Affairs
Establishing diplomatic relations: Protocol and procedures.
Overview of the diplomatic and consular corps structure.
Presentation of credentials protocol: A ceremonial guide.
Powerful Public Image
Dressing for success: Formal and informal business attire.
Evening wear essentials for professional and social events.
Networking Business Luncheon
Cross-Cultural Challenges and Protocol
International gift-giving and receiving: Dos and don’ts
Addressing multicultural taboos and sensitivities.
Mastering Follow-Up Protocol
The art of writing “bread & butter letters” (thank-you notes) for business and diplomacy.
Crafting impactful and culturally appropriate follow-ups.
Practical Exercise: Dining Etiquette Tutorial Refresher – Advanced Dining Etiquette Training
Venue and table inspection: Ensuring readiness for formal events.
Menu planning with a focus on cross-cultural and religious dietary awareness.
European (French & English) vs. American dining etiquette: Key differences.
Host and guest duties: Responsibilities and decorum.
Seating arrangements for formal and informal settings.
After completing the Programme you will :
Communicate with confidence in official, multicultural, and high-level environments
Navigate protocol rules and formalities with ease – including diplomatic, business, and ceremonial settings
Master cross-cultural etiquette and avoid costly misunderstandings
Project a polished international image, both online and in person
Represent your organisation with authority at meetings, summits, signing ceremonies, and official events
Open new career opportunities through enhanced professionalism and global awareness
Excel in efficient organisation of business luncheons, receptions and other diplomatic social events with cultural sensitivity.
Empower your professional journey with skills that leave a lasting impact!
Who Should Attend
This Core Programme is tailored for individuals looking to enhance and refresh their existing knowledge, spanning various professions, including but not limited to:
Members of Diplomatic Missions
Delegates of Ministries of Foreign Affairs and other National Government officials
Representatives of International, Intergovernmental, and Non-Governmental Organisations and Diplomatic Academies
Professionals from the private sector
Event organisers and meeting planners / Project managers
Personal assistants, secretaries and administrative professionals
It is perfect for anyone seeking to elevate their international business and diplomatic protocol skills.
This Training Programme includes:
-Two full days of tuition – Sessions run from 9 am – 4 pm daily with all-day refreshments and two networking luncheons for in-person participants
-Pre-course questionnaire for personalised training focus
-Interactive workshops
-Comprehensive printed and electronic training material for future protocol reference
-Educational video: “Business Luncheon Etiquette”
-Internationally Recognised Certificate
Don’t miss the chance to save money with our early training fee saver.
Early Training Fee Saver Investment: £1399 per person applies to registrations by 8th November 2025.
Training Fee Investment (without a saver): £1499 per person
Please note that VAT is not included and not charged.
Don’t miss the chance to save money with our early training fee.
Early Training Investment Saver: £1199 per person applies for registrations by 30th April 2025.
Training Investment: £1299 per person
Please note that VAT is not included and not charged.
Failure to submit the deposit within the specified timeframe may result in the release or cancellation of your registration.
Your registration is confirmed upon deposit or full payment.
For enquiries, contact anna.rossi@europrotocol.com.
We’re here to assist if you require additional details about our training or consulting services. We also provide customised in-house training solutions tailored to your organisation’s needs. This programme can be exclusively delivered for your team at a location of your choice, anywhere in the world.
For enquiries or to request a proposal, please contact us by email at info@europrotocol.com.
We look forward to supporting your organisation’s growth and success!
No reproduction, audio or video recording of training materials allowed. “European School of Protocol®” and “British School of Protocol®” are registered trademarks and trading names owned and operated by Europrotocol. All rights reserved.
Dear Participants,
We are pleased to share practical information for your upcoming attendance at our training in London, which will take place at the Apex City of London Hotel.
Event Location:
Venue: Apex City of London Hotel
Address: 1 Seething Lane, London, EC3N 4AX
Ideally situated in the heart of the City of London, the Apex City of London Hotel offers a refined and contemporary setting within one of the capital’s most historic and prestigious districts. Located just moments from iconic landmarks such as Tower Bridge and the Tower of London, the hotel combines modern comfort with excellent accessibility.
The property is known for its elegant design, spacious rooms, and high standard of service, providing a calm and professional environment well suited to executive training programmes. Its central location also ensures convenient access to London’s financial district, major transport links, and a wide range of dining and cultural venues.
We kindly recommend booking your travel and accommodation arrangements as early as possible to ensure availability.
Transportation:
From London Airports:
Nearest Underground Stations:
Taxis and Ride-Sharing:
London taxis and ride-sharing services such as Uber are widely available and can take you directly to the hotel.
Accommodation:
For your convenience, you may wish to stay at the Apex City of London Hotel, where the training will be held.
There are also numerous hotels within walking distance of the venue. We recommend exploring options via platforms such as Booking.com, Expedia, or Hotels.com, or by using Google Maps to identify nearby accommodation.
Local Tips:
Contact Information:
Should you require any assistance during your stay, please do not hesitate to contact the hotel reception or the event organiser.
We very much look forward to welcoming you to London and trust you will have a pleasant and productive experience.
With kind regards,
Europrotocol Team
EUROPROTOCOL – BRUSSELS – DUBLIN – THE EUROPEAN SCHOOL OF PROTOCOL – EDUCATION – TRAINING – CONSULTING
WA +32 496 35 28 81 / WA/M:+353 87 0047507
E: info@europrotocol.com
W: europrotocol.com
Setting the Gold Standard in Protocol Training.
Where knowledge becomes diplomatic excellence.
