This is most comprehensive, highly interactive and dynamic two-day international training event which will be staged at the Pentahotel City Centre in Brussels. It has been designed to empower your professional, business & diplomatic competency and to sharpen your multi-cultural communication skills.


Training Benefits:
- Empowered knowledge on international business & diplomatic protocol principles and guidelines
- Enhanced diplomatic language and verbal diplomacy
- Polished personal and professional image
- Mastering international protocol, personal & virtual diplomacy
- Understanding the bilateral meeting’s visit protocol & organisation of signing ceremonies with corresponding seating arrangements
- The perfected organisation of working business luncheons, diplomatic social etiquette, including fine points of dining etiquette
- Increased self-confidence in official and informal contacts
- Enhanced ability to work in an international environment and understanding key elements of cross-cultural communication, and
- Refined proficiency and competence in contacts with partners from all over the world.
Who Should Attend
This is an entry to intermediate-level course, designed for participants who wish to refresh their existing knowledge and those who have just started their career. This includes, but is not limited to, professions such as:
- National government officials
- International organisations staff
- Practising diplomats, civil servants, and those who wish to refresh or expand their knowledge of international protocol
- Business managers & executives
- Protocol and communications officers
- PR consultants
- Meeting and special events professionals and consultants
- Personal assistants and administrative professionals, and
- Those whose profession requires sophistication and tact when communicating and socialising in the global marketplace.
Training Course Workbook, Handouts, Europrotocol Training Video and Certificate
This dynamic course programme includes:
– Two-full day tuition with a highly acclaimed international consultant (daily sessions run from 9 am until 4 pm)
– Pre-course questionnaire where if you wish you may identify your specific training needs
– Interactive workshops
– Comprehensive workbook study material, an ideal reference for future protocol requirements
– Educational Training video: »Business Lunch Etiquette«
– Daily refreshments during breaks with a daily working luncheon together with a dining etiquette tutorial delivered in-person for participants at the venue
– Internationally recognised Certificate

Registrations
Enrollment is strictly limited and available space will be filled in the order registrations with deposits are received.
Early Training Fee Investment
Do not miss the opportunity to register for the early training fee to save money. Early training fee applies for registrations & payments 4 weeks prior to the event.
Number of Participants | Online Early Training Fee per person. |
In-Person Early Training Fee per person |
One Participant | €969 | €1329 |
Two Participants | €949 | €1309 |
Three Participants and more | €929 | €1289 |
VAT is not included and not charged.
Due to strictly limited seats for an online and in-person attendance, in order to secure your place, we require deposit of €200 euros per person per course which is due with 7 days from receipt of registration.
Payments can be made by bank transfer or by credit/debit card.
There is an In-Person Training Investment Supplement
Should you wish to attend this training event in-person at the location in Brussels at Pentahotel City Centre, Chausée de Charleroi 38, 1060 Brussels, there is a supplement pertaining to in-person training delivery, printed training material with stationary as well as daily food & beverage services (refreshments during breaks and working luncheons with in-person delivered dining tutorials at the training venue during the event and amounts to €360 per person in total for both days.
Training Fee Investment
Number of Participants | Online Training Fee per person | In-Person Training Fee per person |
One Participant | €999 | €1359 |
Two Participants | €979 | €1349 |
Three Participants and more | €949 | €1309 |
VAT is not included and not charged.
More Information
Whether you are looking for additional information on any of our training and consulting services, requesting an in-house training solution proposal, customised to your specific training needs and requirements or have any other questions, please feel free to contact us at info@europrotocol.com.
Secure your place in three simple steps:
1. Complete the online Registration through our website
2. Upon receipt of your registration, we’ll ask you to pay a non-refundable seat reservation deposit in the amount of 100 euros which will be deducted from your registration fee. We expect the payment of the seat reservation deposit within seven working days. The Seat Reservation Deposit is non-refundable; however, when paid it will go directly towards your tuition fees. If you withdraw from the class after you have paid the deposit, the payment will not be refunded. Important: If we do not receive your seat deposit within the stipulated period by either bank transfer or credit card your registration will be released/cancelled.
3. Once deposit is paid, your registration is secured. The remaining balance could be paid at your convenience by the due date indicated on your invoice.
Should you need any additional information or assistance please contact us at anna.rossi(@)europrotocol.com.
Programme Outline:
DAY ONE (sessions run from 9am to 4pm)
Public Personal Competence & Diplomacy
Image & Silent Messages of Body Language
Post-Covid-19 World Meet, Greet & Receive Protocol
New rules of Introduction & Receiving Line Formation Simulation
Order of Precedence
Formal Ranking Guidelines
National Government & International Organisations Officials
Style of Address
Bilateral Meetings and Events
Seating Arrangements Protocol
Flag Code
National & Foreign Flags
International Organisations Flag Code

DAY TWO (sessions run from 9am to 4pm)
Signing Ceremony Protocol
Simulation
Organisation of Receptions
Invitations and RSVPs
Reception Line Formation
Diplomacy
The establishment of diplomatic relations and protocol in international affairs
Diplomatic and Consular Corps
Official Ranking
Power Public Image & Dress Code
Formal Business Day Wear
Evening Wear
Cross-Cultural Challenges
International gift giving & receiving
Multi-Cultural and Multi-Faith Working Environment
Taboos & Sensitivities
Follow-up Protocol
The Art of Thank You Notes
Includes Dining Etiquette Tutorial Topics include: Venue & table inspection, Menu Creation, European (French & English) Dining Etiquette, Host and Guest Duties, Seating Charts, Cross-Cultural and Religious dietary awareness guidelines and much more.

We do not allow any reproduction of the training materials, nor audio or video recording. The European School of Protocol® and The British School of Protocol® are registered trademarks and trading names owned & run by Europrotocol. All rights reserved.
DON’T MISS THIS OPPORTUNITY TO BENEFIT FROM A CONSECUTIVE ADVANCED COURSE AND SAVE MONEY! ENJOY A 10% DISCOUNT!
When you register together for two consecutive Online Certification International Business & Diplomatic and Online Advanced training course together your Online Advanced Course training fee will be immediately reduced by 10%!
Enrolment is limited and available space will be filled in the order registrations are received. Registration can be made online through our website by completing & submitting the online registration form or by email at info@europrotocol.com.
Certification Online & In-Person International Business & Diplomatic Protocol Training Course, Brussels, 16-17 October 2023
Certification Online Advanced International Business & Diplomatic Protocol Training Course, 18-19 October 2023
Accommodation in Brussels
We advise you to reserve your accommodation in Brussels as early as possible to avoid disappointment. You may opt to stay at the at Pentahotel Brussels City Centre, Chaussée de Charleroi 38, Brussels, at a rate of €190 euros per night (VAT incl.) in a twin room for single use including Buffet Breakfast + city tax at €4.24 euros per night. The rooms are held until 3 weeks prior the event date. WiFi is available free of charge. Important: Before booking always check for any online special offers.
To reserve your room please please contact hotel reservations by email at info.brussels.center@pentahotels.com or phone at +32 (0)25336666. When booking, please mention “Europrotocol.” You may also book through an online reservation system of your choice. Alternatively, you may consider staying at one of the nearby hotels or apartments which you might find within walking distance. Look for the accommodation around Louise Metro Station which is located at the end of fashionable Avenue Louise located at Ixelles municipality in Brussels.

