Enhance your expertise in business and diplomatic protocol with our highly engaging and interactive two-day international training.
This comprehensive, interactive, and dynamic training will take place in the heart of Brussels. Designed to elevate your professional, business, and diplomatic competencies and refine your multi-cultural communication skills.
Don’t miss this unique opportunity to empower your career and expand your global impact!
You can choose to attend in person in Brussels or online.
This international certification training is designed to strengthen your confidence and communication in professional and diplomatic settings. It provides a solid understanding of business and diplomatic protocol, preparing attendees to handle high-level interactions, formal events, and multicultural environments with ease. Interactive sessions and practical case studies ensure participants gain the skills needed to succeed on the global stage.
Mastering Personal Competence
Impact of non-verbal cues in professional interactions. Practical exercises to refine posture and gestures for confident communication.
Meet, Greet, and Receive Protocol
Rules for greeting dignitaries and receiving guests.
Demonstration: Proper receiving line formation
Protocol Principles & Procedure
Order of precedence and formal ranking guidelines (UN, EU, and national systems).
Style of address for national government and international organisation officials.
Bilateral Meetings and Event Protocols
Visit protocol and seating arrangements for official meetings.
Agreement signing ceremony protocol: Planning and execution.
Flag Code: Proper handling of national, foreign, and international organisation flags.
Verbal Diplomacy: The Art of Communication
What to say and how to say it in sensitive situations.
Common pitfalls: What not to say and why.
Role-playing scenarios to practice diplomatic dialogue and verbal finesse.
Social events, cocktails and receptions
Invitations, RSVPs, and reception line formation best practices.
Diplomacy in International Affairs
Establishing diplomatic relations: Protocol and procedures.
Overview of the diplomatic and consular corps structure.
Presentation of credentials protocol: A ceremonial guide.
Powerful Public Image
Dressing for success: Formal and informal business attire.
Evening wear essentials for professional and social events.
Networking Business Luncheon
Cross-Cultural Challenges and Protocol
International gift-giving and receiving: Dos and don’ts
Addressing multicultural taboos and sensitivities.
Mastering Follow-Up Protocol
The art of writing “bread & butter letters” (thank-you notes) for business and diplomacy.
Crafting impactful and culturally appropriate follow-ups.
Practical Exercise: Dining Etiquette Tutorial Refresher – Advanced Dining Etiquette Training
Venue and table inspection: Ensuring readiness for formal events.
Menu planning with a focus on cross-cultural and religious dietary awareness.
European (French & English) vs. American dining etiquette: Key differences.
Host and guest duties: Responsibilities and decorum.
Seating arrangements for formal and informal settings.
After completing the Programme you will :
Communicate with confidence in official, multicultural, and high-level environments
Navigate protocol rules and formalities with ease – including diplomatic, business, and ceremonial settings
Master cross-cultural etiquette and avoid costly misunderstandings
Project a polished international image, both online and in person
Represent your organisation with authority at meetings, summits, signing ceremonies, and official events
Open new career opportunities through enhanced professionalism and global awareness
Excel in efficient organisation of business luncheons, receptions and other diplomatic social events with cultural sensitivity.
Empower your professional journey with skills that leave a lasting impact!
Who Should Attend
This Programme is tailored for individuals looking to enhance and refresh their existing knowledge, spanning various professions, including but not limited to:
Government and public-sector employees
Representatives of International, Intergovernmental and Non-Governmental Organisations
Employees of financial and insurance organisations, including central bank as well as commercial banks
Representatives of EU institutions and other international bodies
Protocol officers, event organisers, meeting planners and project managers or coordinators
Personal assistants, executive assistants, secretaries and administrative personnel
Those working in customer relations, corporate services and office support
Individuals involved in external relations and international cooperation
Representatives from hospitality and service industries
Employees of multinational companies and the wider private sector
It is perfect for anyone seeking to elevate their international business and diplomatic protocol skills.
This Training Programme includes:
-Two full days of tuition – Sessions run from 9 am – 4 pm daily with all-day refreshments and two networking luncheons for in-person participants
-Pre-course questionnaire for personalised training focus
-Interactive workshops
-Comprehensive printed and electronic training material for future protocol reference
-Educational video: “Business Lunch Etiquette”
-Internationally Recognised Certificate
Your IN-PERSON Training INVESTMENT
Don’t miss the chance to save money with our early training investment saver.
Early Training Investment Saver: €1499 per person applies to registrations and payments made four weeks before the event.
Training Investment: €1599 per person
Please note that VAT is not included and not charged.
Don’t miss the chance to save money with our early training investment saver.
Early Training Investment Saver: €1299 per person applies to registrations and payments made four weeks before the event.
Training Investment: €1399 per person
Please note that VAT is not included and not charged.
Failure to submit the deposit within the specified timeframe may result in the release or cancellation of your registration. Your registration is confirmed upon deposit or full payment.
We are here to assist if you require additional details about our training or consulting services. We also provide customised in-house training solutions tailored to your organisation’s unique needs. This programme can be therefore exclusively delivered for your team at a location of your choice, anywhere in the world.
Additionally, this programme can be delivered one-on-one, either online or in person, to suit your preferences.
For enquiries or to request a proposal, please contact:
Europrotocol Team – info@europrotocol.com
We look forward to supporting your organisation’s growth and success!
Advice for International Participants Attending the Event in Brussels
Dear Participants,
Please book your travel arrangements and Brussels accommodation early to ensure availability. We are excited to welcome you to the upcoming event at the Warwick Hotel Grand Place. To ensure you have a smooth and enjoyable experience, please find below some useful information and tips:
Event Location
Venue: Warwick Hotel Grand Place
Address: Rue Duquesnoy 5, 1000 Brussels, Belgium
Transportation
Accommodation
If you need accommodation, the Warwick Hotel Grand Place offers comfortable rooms with excellent amenities. In addition, several hotels of various categories are located within walking distance. You may also explore booking options through Booking.com, Expedia, or Hotels.com.
Nearby Alternatives: Search “Hotels near Brussels Central Station” on Google Maps, TripAdvisor, or Trivago to compare availability and prices.
Local Tips
Contact Information
Please feel free to contact the hotel reception or the event organiser for any assistance or inquiries during your stay.
We look forward to seeing you at the event and wish you a pleasant and productive time in Brussels.
No reproduction, audio or video recording of training materials allowed. “European School of Protocol®” and “British School of Protocol®” are registered trademarks and trading names owned and operated by Europrotocol. All rights reserved.